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Completely hands-off residential management for Ottawa owners, at a flat 6.5% of rent collected with a $100/month minimum. We only charge in months rent is actually collected — no rent, no fee. You approve the big decisions; we handle the rest.
What's included
Full-Service Management includes everything in our Rent Collection service, then adds the hands-on parts — maintenance, inspections, and being the day-to-day point of contact for your tenant. You set the approvals; we run the property.
Compare with Rent Collection →Maintenance
The most common complaint about property managers is slow, marked-up maintenance. We deal with both. You set an approval threshold: anything under it we simply handle, anything over it we call you first — and every job is billed at the trade's real price, itemized with the receipt.
Response times aren't a promise made on a call; they're written into your management agreement. Urgent problems get a response within 24 hours, routine requests within 72.
Vetted trades, billed at cost. You pay exactly what the plumber, electrician, or contractor charges. We never add a markup or a coordination fee.
Emergencies are handled, day or night. No heat in winter, a burst pipe, no power, or a security risk is dealt with immediately, then reported back to you.
How the money works
The same clean money model as our Rent Collection service. Tenants pay into a dedicated account kept separate from our operating funds; we deduct our fee and any repairs you've approved, and deposit your net — with a statement — by the 10th of the month.
Rent is paid by pre-authorized debit or e-Transfer into a dedicated North Properties account, kept separate from our own operating funds.
We confirm the payment, follow up instantly on anything late, and deduct our 6.5% management fee and any repairs you've approved.
Your net proceeds are deposited by the 10th of the month, with a clear income and expense statement. Rent never sits in limbo.
A segregated holding account and a published payout date — no formal trust account, no RECO middleman. More on how we handle your money & financials →
Why owners pick Full-Service
Full management should mean less to worry about and better records — not a bigger cut and a stack of markups. Ours is built the other way around.
A flat 6.5% of rent collected, against a local norm of 8–10% for full-service management — and no fee at all in a month with no rent. There's no setup charge, either.
A written 24-hour urgent / 72-hour routine response guarantee, with vetted trades billed at cost and no markup. Emergencies are dealt with day or night.
A monthly income and expense statement, every repair itemized with its receipt, and your net proceeds deposited by the 10th — records your accountant can use at year end.
What it costs
6.5% of rent collected · $100/month minimum · no rent, no fee. Every fee is published, there's no setup charge, and management is month-to-month.
See full pricing →Good to know
A few of the things owners ask most before handing over management.
A genuine emergency is anything that threatens the property or a tenant's safety — no heat in winter, a burst pipe or major water leak, no power, a gas smell, or a security risk such as a broken exterior lock. These are handled immediately, day or night, then reported back to you. Routine repairs — a dripping tap, a faulty appliance — follow the 72-hour routine standard.
No. Vetted trades are billed to you at cost — you pay exactly what the trade charges, itemized with the receipt attached to your statement. We don't add a markup on materials or labour, and there's no separate coordination fee. Managing the work is part of your 6.5%.
Yes. Management is month-to-month with 30 days' notice to cancel — no fixed term and no exit fee. If we're not earning it, you're free to leave, which is exactly why we work to earn it every month.
Tell us about your property and we'll come back within one business day with real numbers — no pressure, no obligation.